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Warranty_Policy

We only sell the highest quality tattoo supplies and so are sure you will never encounter any problems with our equipment.

Within the warranty period, Dragonhawk Company guarantee the products against defects in materials and workmanship. Tattoo needles, tattoo grips, tattoo tips or tattoo inks are not covered.

Make sure to read the following Product-specific warranty Policies right.

Warranty Range:

Category Sub Category Warranty Period
Tattoo machine Machine Frame 12 months
Coils 12 months
Front Spring, Rear Spring 6 months
Contact Screws 6 months
Armature Bar 6 months
Capacity 6 months
Tattoo Power Power Box 6 months
Clip Cord 6 months
Foot Pedal 6 months

The warranty range doesn't include:
Our warranty does not extended to any products that are physically damaged or that are not under normal operating conditions as a result of misuse or improper installation on the buyer/user's part.

Return Fees
If you change your mind and want to return the item for a refund, you can contact our customer services department and obtain a Return Merchandise Authorization (RMA) number within fifteen (15) days of purchase.
A product returned for refund or exchange must be in its original packaging, and it must be complete, and undamaged. Customer is responsible for shipping charges on returned items.

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